Shipping policy
Order Processing
At Shyneva, every piece of jewellery is packed with love and care.
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification once your order has been shipped.
Shipping (Within India Only)
We offer free standard shipping across India on all orders.
Once shipped, orders are typically delivered within 3–7 business days, depending on your location.
Remote or rural areas may take slightly longer due to courier availability.
All shipments are sent through trusted delivery partners such as Blue Dart, Delhivery, or DTDC.
Order Tracking
Once your order has been shipped, you will receive an email or SMS with tracking details.
You can track your order directly on the courier partner’s website using your tracking ID.
Delivery Delays
We do our best to ensure timely deliveries.
However, delays may occasionally occur due to:
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Natural disasters or weather conditions
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Courier or logistical issues beyond our control
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Incorrect address or contact details provided at checkout
If your package is delayed, please contact our support team and we will assist you promptly.
Order Changes or Cancellations
If you wish to modify or cancel your order, please contact us within 12 hours of placing the order.
Once the order has been shipped, changes or cancellations will not be possible.
Damaged or Missing Packages
In the rare event that your order arrives damaged or incomplete, please contact us within 48 hours of delivery at: